Privacy Policy
Your privacy and data security are important to us
At MAFA (Martial Arts and Fitness Academy), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our website.
Personal Information:
We collect information that you voluntarily provide to us, including:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely through Razorpay)
- Account credentials (username, password)
- Age, gender, fitness level (for training programs)
- Medical history (if required for specific programs)
Automatically Collected Information:
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring website and search terms
- Cookies and similar tracking technologies
We use the collected information for the following purposes:
- Process and fulfill your orders and training registrations
- Provide customer support and respond to inquiries
- Send order confirmations, receipts, and shipping updates
- Communicate about your account and our services
- Send promotional emails and marketing communications (with your consent)
- Improve our website, products, and services
- Prevent fraud and ensure security
- Comply with legal obligations
- Analyze website usage and customer behavior
- Personalize your experience on our website
We implement security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Password encryption using industry-standard methods
- Secure payment processing through Razorpay (PCI DSS compliant)
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
- Employee training on data protection and privacy
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
We may share your information with third parties in the following circumstances:
Service Providers:
- Payment processors (Razorpay) for transaction processing
- Shipping companies for order delivery
- Email service providers for communications
- Analytics providers to understand website usage
- Cloud storage providers for data hosting
Legal Requirements:
- When required by law or legal process
- To protect our rights and property
- To prevent fraud or security issues
- To comply with government authorities
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We never sell your personal information to third parties for marketing purposes.
We use cookies and similar technologies to enhance your experience:
Types of Cookies:
- Essential Cookies: Required for website functionality (login, shopping cart)
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and choices
Managing Cookies:
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
We may send you promotional emails about new products, special offers, and events:
- You can opt-in to receive marketing emails during account creation or checkout
- You can unsubscribe at any time by clicking the unsubscribe link in our emails
- You can also manage your email preferences in your account settings
- We will continue to send transactional emails (order confirmations, receipts) even if you opt out of marketing
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Portability: Receive your data in a machine-readable format
- Objection: Object to processing of your data for marketing purposes
- Restriction: Request restriction of data processing
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us at privacy@mafa.com
We retain your personal information for as long as necessary to:
- Provide our services and fulfill transactions
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records
When data is no longer needed, we will securely delete or anonymize it.
Our website may contain links to third-party websites:
- We are not responsible for the privacy practices of third-party websites
- We encourage you to review their privacy policies before providing information
- This Privacy Policy applies only to information collected by MAFA
Our website is not intended for children under 18 years of age:
- We do not knowingly collect information from children under 18
- Parents or guardians must provide consent for minors to participate in training programs
- If we discover we have collected information from a child, we will delete it promptly
- Contact us if you believe we have inadvertently collected information from a minor
We may update this Privacy Policy from time to time:
- Changes will be posted on this page with an updated "Last Updated" date
- Material changes will be communicated via email or website notification
- Continued use of our website after changes constitutes acceptance
- We encourage you to review this policy periodically
If you have questions or concerns about this Privacy Policy or our data practices:
MAFA - Martial Arts and Fitness Academy
Pune, Maharashtra, India
Email: privacy@mafa.com
Phone: +91 98765 43210
Data Protection Officer: dpo@mafa.com
Last Updated: January 2025